Product guidance, campaigns and store wayfinding in one interactive conversation, with shopper interest captured as usable leads.
A hyper-realistic AI agent, trained on your stores and ready on every channel.
One agent, deployed across web, mobile, kiosks, and the social platforms your customers already use, 24/7, in their language.
Shoppers get personalised help around the clock, so foot traffic turns into sales without extra headcount.
E-commerce and inventory systems connected.
Instant updates on shipping and returns.
Every Davision agent ships with the full stack built in.
Live across ECE malls. NOVA answers in text or voice, guides shoppers, and captures interest, all on live campaigns and stock.
Experience NOVA
Everything about putting your retail agent live. Still unsure? Take a five-minute look at your own.
Book a demoIt guides shoppers to the right store, product or campaign, answers questions, and turns interest into a captured lead. As a hyper-realistic avatar it works in text or voice, on web, in-mall kiosk, WhatsApp or social channels.
Yes. It connects to your e-commerce platform, stock and campaigns over secure APIs, so every answer runs on live product and promotion data.
It handles multi-step journeys like returns and exchanges end to end, and hands off to a person with the full history whenever one is needed.
Most agents go live in about two weeks. We train it on your catalogue and rules, connect your systems, and you approve before it goes public.
Yes. Connected to your live data, it answers on the store that actually has it, today's opening hours and the promotion that is currently running, and points the shopper to it indoors.
One trained agent runs across your website, mobile, in-venue kiosks, voice, WhatsApp, Instagram and Facebook, including mall kiosks, so the answer is the same on the way in and once the shopper is standing in the centre.
It routes to the right desk with the full conversation attached, which is what turns a returns or gift card question into a resolved case rather than a queue.
Every conversation is summarised, categorised and scored, so you can see what shoppers asked, which stores and promotions drove it, and how footfall questions shift through the week.