Less pressure on the front desk
The kiosk takes the repeat questions, your team takes care of the guests.
Hotel services
Mira Spa
Scan to take the route with youPlaces to eat
Three places in the hotel tonight. Shall I book a table?
Book a treatment
Three times are free today. Shall I book half past three?
This week
Things to do today
Three ideas for this afternoon. The marina is a five minute walk.
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The kiosk takes the repeat questions, your team takes care of the guests.
Guests ask in their own language, by voice or touch.
The kiosk suggests your outlets and books a table or a treatment.
Spoken and shown while guests plan their day.
Late arrivals and early departures get an answer, day and night.
Top questions, languages, bookings and requests in one report.
Lip sync in every language
Elena
English, Turkish, Russian and 11 more
Busiest at 09:00
Karim
Arabic and Urdu
Busiest at 09:00
Karim, Lobby totem
Booked a massage for this evening and gave a room number.
أريد حجز مساج لهذا المساء.I would like to book a massage this evening.
لدى مِيرا سبا موعدان متاحان اليوم: 17:00 و18:30. أيهما يناسبك؟Mira Spa has 17:00 and 18:30 free today. Which one suits you?
18:30 من فضلك.18:30, please.
مساج مميز الساعة 18:30. ما رقم غرفتك؟A signature massage at 18:30. What is your room number?
الغرفة 1204.Room 1204.
شكراً لك. تم تأكيد حجزك والسبا لديه بياناتك.Thank you. Your booking is confirmed and the spa has your details.
Elena, Lobby totem
Asked about breakfast hours, then where the Terrace Café is.
What time is breakfast?
Breakfast is served at the Terrace Café from 06:30 to 10:30.
Where is the Terrace Café?
Here in the Lobby, past the reception. One minute from here.
Can I sit outside?
Yes, the terrace is open for breakfast every day.
Elena, Lobby totem
Wanted to extend the stay. The agent does not check room availability yet and passed it to the front desk.
Can I stay two more nights?
I cannot check room availability here yet. I will pass your request to the front desk.
How long will that take?
The front desk is just behind you and can help right away.
Thanks, I will ask them.
You are welcome. Your request is already with them.
Elena, Conference foyer totem
Looked for Meeting Room 3 and the coffee break on the same floor.
Toplantı Salonu 3 nerede?Where is Meeting Room 3?
Birinci katta, balo salonu fuayesinin ilerisinde. Buradan iki dakika.On Level 1, past the ballroom foyer. Two minutes from here.
Kahve arası nerede?Where is the coffee break?
Fuayede, salonun hemen önünde. Rotanıza ekledim.In the foyer, right outside the room. I have added it to your route.
Teşekkürler.Thank you.
Rica ederim. Rotayı telefonunuza almak için kodu okutun.You are welcome. Scan the code to take the route with you.
Elena, Lobby totem
Booked a table for two at Hikari and asked about the dress code.
Can you book a table for two tonight?
Hikari has 19:30 and 20:30 free. Which one do you prefer?
20:30, please. Room 1408.
Booked for two at 20:30, in your name.
Is there a dress code?
Smart casual. Hikari is on Level 1, the route is on the screen.
Karim, Pool deck totem
Asked if the pool is open, then about the kids' club.
هل المسبح مفتوح الآن؟Is the pool open now?
نعم، حتى الساعة 21:00. المناشف متوفرة عند مكتب المسبح.Yes, until 21:00. Towels are at the pool desk.
ونادي الأطفال؟And the kids' club?
في الطابق الثاني، مفتوح حتى الساعة 18:00.It is on Level 2, open until 18:00.
شكراً.Thank you.
على الرحب والسعة.You are welcome.
Elena, Lobby totem
Booked a hotel car to the airport for 06:00 and asked about luggage.
I need a car to the airport at 6 tomorrow.
I can book a hotel car for 06:00. What is your room number?
Room 915.
Done. The car will wait at the main entrance at 06:00.
Can someone help with my bags?
Yes, the bell desk will collect them from your room at 05:45.
Elena, Lobby totem
Asked for a late check-out. The request went to the front desk.
Geç çıkış yapabilir miyim?Can I have a late check-out?
Çıkış saati 12:00. Ön büroya 14:00 için sorabilirim. Oda numaranız nedir?Check-out is at 12:00. I can ask the front desk for 14:00. What is your room number?
Oda 1102.Room 1102.
Talebiniz ön büroya iletildi. Kısa süre içinde odanızı arayacaklar.Your request is with the front desk. They will call your room shortly.
Teşekkürler.Thank you.
Rica ederim.You are welcome.
We study your floor plan and guest journey with you.
The agent learns your rooms, dining, spa, events, services and policies.
We link your PMS, booking tools and CRM, and map your floors.
You approve the answers and the kiosks start talking.
Built on Microsoft Azure · Cloud or on-premise
It answers guests out loud, in the lobby and on every public floor. It recommends places nearby, books tables and spa treatments, shows the way to your venues, explains services such as breakfast, Wi-Fi and check-out, and passes requests to your team.
It completes the task. Once we connect your systems, dining and spa bookings, late check-out and transfer requests go into them during the conversation. What it can book depends on the systems you link.
Yes. It connects to your PMS and booking tools over secure APIs, so availability and requests stay in sync without manual entry.
More than 140. A guest taps a flag and the agent listens, speaks and writes in that language.
Yes. We build wayfinding on your own floor plan: restaurants, spa, pool, meeting rooms and ballrooms. The route plays on the kiosk, and a QR code takes it to the guest's phone.
Your team updates them from one panel, and we can connect your own systems over secure APIs. The kiosk then answers from the latest information.
Yes. You can choose an avatar or brief a custom one, with your own voice, and the screens carry your logo and colours. The agent follows your tone, your content and your rules.
Conversations, languages, top questions, bookings, requests and the questions the agent could not answer yet, with personal data masked.
It depends on the space. Totems suit lobbies and entrances, tilted stands suit corridors and conference foyers, transparent screens suit lobbies and windows, and countertop kiosks suit the front desk and the concierge desk. Other sizes are available on request.
Agents are ready in weeks, not months: about 3 to 4 weeks including hardware, once your content and systems are ready. We confirm the timing for your models and quantity in your plan.
It depends on the number of kiosks, the models and the integrations you need. Request a quote with the short form and we come back with a plan for your hotel.
Personal data is masked in analytics, contact details are only taken with consent, and access is role-based. It can run in the cloud or on-premise.
